B2B marketplace · Technology-grade grown diamond

Help centre

How can we help you?

LattiSpec connects buyers and sellers. We aren’t part of individual transactions, but we’re here to help. Pick a topic below or send us a message.

Quick answers

Common questions

How to buy on the marketplace

Find sellers with the product you’re sourcing, make your selection, contact the seller with any questions, and place your order securely.

Finding out more about a seller

Visit the seller’s profile for product details, specifications and policies. Contact them to ask questions and confirm supply capabilities.

A seller hasn’t responded

If a seller hasn’t replied within 24 hours, contact marketplace support and we’ll follow up.

How to sell on the marketplace

Create a seller account. Once approved, set up your Seller Hub, add products with specifications, images and lead times, and keep them up to date.

Talk to management

For marketplace concerns, account issues, seller support, business questions or special assistance.

Press inquiries

For media requests, interviews, brand information, partnerships or official statements, contact our communications team.

Sales & quotes

Get a quote

Tell us about your project and the specifications you need. We’ll connect you with the right sellers.

Request a quote

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